Building a local help guide for the people you serve

NonprofitCommunicationsEffort: Medium

Staff keep a messy list of other places that help, like food pantries, clinics and job centers. An AI helper sorts the list into one easy guide grouped by need, with short plain notes for each place. A staff member calls or checks each listing before the guide is printed or shared.

What it is

You paste in your list of local places that help people. The helper sorts it into a simple guide by need, like food, health or work.

Who it is for

It fits nonprofit front-desk staff and case workers who get asked every day where else someone can find help.

What you get

You get a clean, sorted help guide draft that staff check and then hand out.

A real-life example

A small family shelter keeps a list of other helpers on a sticky note and in old emails. A staff member pastes the list into an AI helper. It groups the places by food, health, housing and work, with one short line about each. Another staff member calls each place to check the hours before the guide is printed.

This is a made-up scenario. It does not describe a real organization.

How it works

  1. You: Gather your list of local places that help people.
  2. The AI: Sorts the places into groups by need.
  3. The AI: Writes one short, plain note for each place.
  4. You: Call or check each place to confirm hours and phone numbers.
  5. You: Add a 'last checked' date and share the guide.

Time saved

Typical estimate

By hand: about 4 hours to sort and type up the guide.
With AI: about 2 hours, mostly for checking each listing.

These are rough guesses, not measured results. Your own times will vary.

Sample output

Example Help guide page

Food
- Westside Pantry: Groceries once a week. Bring a photo ID.

Health
- County Health Clinic: Shots and checkups. Call to set a time.

Last checked: (date staff confirmed)

Made-up names and numbers, shown only to give you an idea. Always read AI output before you use it.

What it involves

Tools / helper type
A general AI chat tool for sorting and writing, plus a shared document or spreadsheet
Rough effort
Medium (Low = an afternoon or less; Medium = a few days with some setup; High = a project)

Who should look it over

Hours, phone numbers and rules change often, and a helper can get them wrong. A person must confirm every listing with the place itself before sharing, and put a 'last checked' date on the guide. Never add details about the people you serve.

Source: original Grace draft; no external source · Last reviewed: 2026-10-30 · ID NP-20

Related use cases

Examples are for general information. Tools and features change, so check with the vendor, and keep a person in the loop for anything involving money, private information or people in your care.